FREQUENTLY ASKED QUESTIONS

How do I determine if an old security still has value?

Corporations frequently undergo changes, name changes, acquisitions, and mergers to name a few. Your broker may be able to provide you with current information on a particular stock. Otherwise, please contact PacWest Transfer, LLC and we will assist you.

What is a "registered" shareholder?

The registered owner of shares is the shareholder of record on the books of the corporation, generally kept by the transfer agent. The registered owner may be an individual, a trust, a broker, etc. Registered owners receive communications, proxies, dividends, etc. directly from the corporation through the transfer agent. A registered owner differs from a "street name" owner.

What is a "street name" shareholder?

Securities held in a broker account and registered in the name of the broker or other institution are referred to as being "in street name". If you keep your stock with your broker in a broker account, you are a "street name" holder and are not directly registered on the company’s record file maintained by the transfer agent. Company mailings, including dividends, will reach you through your broker. Should you wish to become a registered holder, request your broker to have your shares issued in certificate form, registered in your name.

What is a "Guarantor"?

A Guarantor is a financial institution (commercial bank, broker, etc.) which is a member of a Medallion Guarantee program and guarantees that the signature on a certificate or stock power is genuine, that the person signing is the appropriate person to endorse the security and the signer has the legal capacity to do so.

What is a "Medallion Guarantee"?

A Medallion Guarantee takes the form of a stamp and signature on a stock certificate or stock power. A Medallion Guarantee is obtained from an eligible institution, such as a commercial bank, broker, trust company, etc. It provides transfer agents assurance that the person signing a stock certificate or stock power is the authorized individual. Only institutions participating in an officially recognized Medallion Guarantee program may provide this Medallion Guarantee.

What is a "Transferee"?

The Transferee is the new registered owner of shares. Typically, the transferee will be identified in the Assignment section of a stock certificate or on a stock power which accompanies stock submitted for transfer.

How can I get my stock transferred?

If you hold certificates you wish to transfer, you must send your certificates to PacWest Transfer. The certificates must be appropriately signed by all registered holders, exactly as the names appear on the face of the certificate or must be accompanied by a stock power bearing the appropriate signatures. In either case, the signatures must be guaranteed by a financial institution participating in an officially recognized Medallion Signature Guarantee Program. Additionally, instructions indicating how you wish the shares transferred must also be included. These instructions should provide the name, address and social security number for each transferee and should indicate the number of shares to be transferred. In some cases additional documents will be required to complete the transfer.

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